Our policies
How we work
  • We recommend that our guests schedule their next appointment prior to leaving the salon.

  • Should a cancellation be necessary, please give us a 24-hour notice; for packages, a 48-hour notice.

  • Payment by check, cash, Visa, MasterCard, Discover or debit card.

  • Special arrangements available for Sunday and holiday weddings or other special events.

  • There is a $50 or more charge on all returned checks.
  • We are unable to give cash refunds for services, however, we will be happy to give you a salon credit.

  • All prices are “starting at”. We reserve the right to charge according to individual needs.

  • Due to the quality and harshness of shampoos and conditioners on the market, we are unable to guarantee the best results if the products you are using are not professionally recommended by our trained staff.

  • We reserve the right to increase prices due to rising costs of living.
  • Gratuity accepted in the form of cash or personal check only.

CANCELLATION POLICY

If you are unable to attend to your reservation, please call the salon your appointment was booked at. Appointments cancelled with less than a 24 hour notice may be subject to a Cancellation Fee which may equal 50% of the service. Clients that do not show up for their appointment will be considered a No Show and will incur a No Show Fee which may equal 100% of the service. Cancellation or No Show fees are the sole responsibility of the client and must be paid in full before the next appointment. The Credit Card on file may be charged if our Cancellation/No Show policy is not adhered to. We understand that special unavoidable circumstances may cause you to Cancel or No Show. Fees in these instances may be waived but only with management approval.